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Lycamobile plans

Bundle plans will allow customers to call Landline and Mobiles at a flat discounted rate without a connection charge to the Danish metropolitan Networks & other countries. The allowance also includes texts to standard Denmark network, Mobile data usage in Denmark, calls & SMS to other Lycamobile numbers in Denmark. All prices inclusive VAT. A packet is valid for 30 days including the day of purchase. Each bundle could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of bundle at a time. All the bundles will be auto renewed on expiry. Customers must keep the required balance to auto renew the bundle, unless it’s been cancelled by dialing *190#. Any calls, SMS or data usage after the bundle allowance will be charged on the Standard rate. International calls & Texts, Short numbers Calls, calls to special and premium number calls & Texts and other value-added services are excluded from your allowance. Any unused minutes/Texts or data allowance after the validity period will not be carried forward. Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.dk or if you require any support with this offer please contact customer service team on 3332. Offer is valid from 23.03.2017 (Data allowances valid from 28.03.17)

Talk time, SMS & Data Plans:

Bundle plan allowance is only for calls (In Denmark & to other countries landlines & mobiles), Texts & Data usage in Danish metropolitan area. Allowance valid is for 30 days. Only one bundle per 30 days period may be allowed. Other usage will be charged at a standard rate. All bundle subject auto renewal up on expiry of each bundles therefore customers should require to keep the minimum amount, unless it’s been cancelled by dialling *190#. Lycamobile reserves the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Visit www.lycamobile.dk for detailed terms and conditions.

A fair usage policy of 6000 minutes applies.*

EU Roaming Terms & Conditions:

Customer who travel to EU country can use the allowances for the below countries only, while they are in roaming.

EU Countries
Austria Greece Norway
Belgium Hungary Poland
Bulgaria Iceland Portugal
Croatia Ireland Romania
Cyprus Italy Slovakia
Czech Republic Latvia Spain
Denmark Lithuania Sweden
Finland Luxembourg United Kingdom
France Malta Germany
The Netherlands

Standard pay as you go rates

Denmark Landlines Denmark Mobile (Lycamobile) Denmark Mobile (Other mobile) Denmark SMS (Lycamobile) Denmark SMS (Other mobile) Internet
1 øre/Min Free* 1 øre/Min 49 øre/SMS 69 øre/SMS 39 øre/MB

Voice Mail – Free

*Connection Charge – 1.29 Kr

Data

Terms and Conditions

Lycamobile Data bolt-Ons will expire when your current plan expires. The customer may purchase the bundles from their existing account balance. Promotional call credit cannot be used to buy bolt-Ons. You can add up to four bolt-Ons to your existing plan (Plan with data only) with in the expiry. Any unused data will expire on the expiry date of main bundle. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only. The offer is valid from 19/10/2015

International

Terms and conditions for Pakistan Plan

Lycamobile Pakistan plan (‘the offer’) inclusive allowances are for calls from Denmark to standard Pakistan landline and mobile numbers. Other usage will be charged at standard rates. The offer is valid for 30 days from the date of purchase. A customer may have only one plan on their account and may not buy another from the same bundle during the 30 day validity period. Bundle is subject to auto renew after 30 days. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. The Pakistan plan valid from 26.09.15

Asia Plus M/L & EU Plus M/L – Terms and conditions

Lycamobile (‘the offer’) allowances are for calls from the Denmark to standard international landline and mobile numbers for selected countries without a connection charge, mobile internet usage in the Denmark. All prices inclusive VAT. A packet is valid for 30 days including the day of purchase. Each bundle could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of bundle at a time. All the bundles will be auto renewed on expiry. Customers must keep the required balance to auto renew the bundle, unless it’s been cancelled by dialling *190#. Any calls, SMS or data usage after the bundle allowance will be charged on the Standard rate. International calls & Texts, Short numbers Calls, calls to special and premium number calls & Texts and other value-added services are excluded from your allowance. Any unused minutes/Texts or data allowance after the validity period will not be carried forward. Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.dk or if you require any support with this offer please contact customer service team on 3332. Offer is valid from 22.09.2015

Terms and Conditions for Philippines Globe Lycamobile Philippines Globe bundle (‘the offer’) inclusive allowances are for calls from Denmark to the first 5 dialled Globe telecom mobile numbers in Philippines only. Other usage for those exceeding maximum of first five dialled numbers and usage in excess of your bundle allowance will be charged at standard rates. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. Bundles are valid for 30 days from the day of purchase. A customer may have only one offer on their account and may not buy another during the validity period. Any remaining allowance after the validity period will not be carried over into the next period should the customer repurchase their offer. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect service if we suspect that the offer is being used for commercial purposes, for conferencing, if it is not being used in a handset, if it is being used for tethering, or is being used in a SIM box or similar use. Promotional period: the offer is valid from 01/02/2017.

Terms and conditions for Philippines: Lycamobile Philippines M & L plans (‘the offer’) inclusive allowances are for calls from the Denmark to Smart, Sun and PLDT numbers in Philippines. Plan wise calls are applicable to first dial 10 & 20 numbers for 30 days, other usage will be charged at standard rates. The offer is valid for 30 days from the date of purchase. A customer can have maximum three plans on their account during the 30 day validity period. The bundle is subject to Auto-renew after 30 days.Lycamobile reserves the right to replace or amend the offer, these terms and conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that the offer is being used for commercial purposes, for conferencing, if it is not being used in a handset (in a SIM box for example), Your bundle is subject to Auto-renewal and if you opt-in will automatically renew once it expires. We will remind you before it is due to be renewed, giving you the option to cancel. The renewal charges will be deducted from your main balance or through your payment card, depending on the initial activation method. To cancel Auto-renewal, dial *190# and follow the instructions. Please note that any auto- renewal cancellation request made on or after the expiry date will not be accepted. Promotional period: the offer is valid from 25/08/2018.

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Black Friday :-

The Black Friday offer is applicable for selected bundles and is available only for new online customers ordering a SIM with plan. To benefit from this offer, customers will be required to pay only for the first month and must enable autorenewal for the bundle. By selecting autorenewal, the second and third month will be renewed automatically without further charge. From the fourth month, the original bundle plan charge will be applied when auto renewing. Your PIN for the plan will be sent via your supplied email address. Note that the PIN will only work on the SIM card that is posted to your requested delivery address when selecting this offer. Customers must use this PIN within 15 days to benefit from the offer. This Black Friday promotion is only applicable for customers who opt in for auto renewal of the Plan. Promotion is valid from 23-11-2018 and ends on 26-11.2018 midnight. Our general terms and conditions available here also apply.

Offer:

How to buy:

If you are currently not a Lycamobile customer, order a free SIM and make sure to recharge with enough credit. Using your Lycamobile SIM, text the bundle code (e.g. 4580 for Lyca national) to 3535 Lycamobile recharge denominations are available in DKK50, DKK100, DKK200 & DKK500 only Click here for a Quick recharge. You will receive a confirmation message shortly after buying your bundle stating that it has been applied to your account. You should wait for this message before starting to use your bundle allowance

For more information visit www.lycamobile.dk or call customer service at 71303332

Estonia Special Prefix

3725, 3725411193, 37257466, 37257469, 37258456, 37258620, 37259121, 37259441982, 37259441983, 37259441984, 37259441985, 37259441986, 37259441987, 37259441988, 37259441989, 3725944199, 3725999568, 3725999569, 372599957, 3725999580, 3725999581, 3725999582, 3725999583, 3725999584, 3725999585, 3725999586, 3725999587, 3725999588, 3728, 37281, 37281800, 37282, 37282010, 37282200, 37282500, 37282501, 37282542

Slovenia Special Prefix

386437, 38643, 38649

Data

The offer: The Lycamobile Data bundles allow you to access Mobile Internet in Denmark for 30 days from the day purchased. All the data bundles will be auto subscribed on expiry. Customers must keep the required balance to activate the bundle. The Data bundle could be purchased via a one-off payment, taken from the customers’ top-up balance. Or using card via online purchase at www.lycamobile.dk. Usage beyond the bundle allowance Up/Download limit will be charged at 0.39kr/MB. We will automatically renew your bundle once it expires – all you have to do is stay topped-up (we will remind you to top-up and give you the option of not renewing your bundle) charge for the bundle will be deducted from your main balance at the time of auto renewal of the bundle. 4G availability is subject to handset model and location.

Call Customer Service on 3332 for help or to buy a bundle. This offer cannot be used in conjunction with existing and any new Lycamobile bundle offers/bundle offers.

Other Services

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