How to Use


Using Lycamobile is simple. Just click below to learn more.

GET STARTED

You can get started with Lycamobile by following these easy steps:
Insert your Lycamobile SIM card into your mobile and switch it on.
You can now make and receive calls and SMS from your Lycamobile.

Enjoy Lycamobile! If you need assistance refer to the User Guide, visit www.lycamobile.dk or call customer services.

TOP UP YOUR BALANCE

You can buy Lycamobile top-up vouchers from your local retailer or online at Online top-up. The voucher will show a PIN either printed on it or underneath a scratch panel.

To top up your balance using your Lycamobile in Denmark, either:
Enter *101*PIN#, press send; or
Dial 3333 (or 92#) and follow the instructions.

To top up your balance from another phone, or while you are abroad:
Dial +4571303333 and following the instructions.

CHECK YOUR BALANCE

You can check your balance at any time.

To check your balance using your Lycamobile in Denmark, either:
Enter *102# (or 94#), press send, and your balance will shown on your Lycamobile screen; or
Dial 3333 (or 95#) and listen to your balance.
To check your balance while you are abroad
Dial +4571303333 and listen to your balance

ACCESS YOUR VOICEMAIL

Your Lycamobile voicemail service has been automatically activated.

Using your Lycamobile voicemail you can:

Listen to messages left for you
Set your voicemail access code to access voicemail from other phones

Access your voicemail from your Lycamobile

To access your voicemail from your Lycamobile in Denmark:

Dial 3331 (or 91#).

Using voicemail when you are abroad

You can check your voicemail when you are abroad. Simply use your Lycamobile to call the voicemail menu and follow the instructions to set up a voicemail access code.

To access your voicemail from abroad:

Dial +4571303331
Follow the instructions to enter your Lycamobile number
Follow the instructions to enter your voicemail access code

How to disable your voicemail

To deactivate voicemail, dial *186# and follow the instructions on the screen.

CHOOSE YOUR OWN LANGUAGE

You can select the language to be used for your Lycamobile voicemail and top up service.
To select your preferred language:

Dial 3333 (or 92#).
Select the ‘Settings’ menu.
Select the ‘Change Language’ option.
Select your preferred language

ROAMING - USE YOUR LYCAMOBILE ABROAD

You can use your Lycamobile to make and receive calls and SMS in a large number of other countries.

For information on countries where you can make and receive calls and SMS, and for current charges please click here

CONTACT LYCAMOBILE CUSTOMER SERVICES

You can contact Lycamobile Customer Services

To contact Lycamobile:

Dial 3332 (93#) from your Lycamobile.
Dial +4571303332 or +4570145556 from another phone.
Dial +4571303332 or +4570145556 from abroad.
Email us at cs@lycamobile.dk
Visit our website at www.lycamobile.dk

SPORTS NEWS FROM YOUR LYCAMOBILE

To check the latest football and cricket news call 7014 5587. using Lycamobile. Sports news and services are provided by TEAMTALK.com Ltd.

HOW TO ACTIVATE MOBILE INTERNET

To use the mobile internet you need the correct settings on your handset. Call customer service to request the settings. We will send you SMS messages to update your phone’s Internet settings automatically. Make sure you accept this message and save the settings. If you need help, simply call 3332 from your Lycamobile.

Click here to view your Mobile Web settings.

CHECK CALL RATES

To check tariff, dial *108*Destination number#

Example: *108*0045xxxxxx#

Other Services

Available from